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My Orders
Orders FAQs
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Big Rewards
Rewards FAQs
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What is the actual Reward?
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What is considered a qualifying purchase?
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Does a return count as a qualifying purchase?
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What is the Furniture Bonus and is there a limit on how much I can earn?
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What furniture qualifies for Furniture Bonus?
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How is the Furniture Bonus calculated?
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What is the Birthday Surprise?
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How do I provide my birth date to Big Lots?
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How will I receive my Birthday Surprise?
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Shipping & Delivery
Shipping & Delivery FAQs
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Same Day & Scheduled Delivery
Same Day & Scheduled Delivery FAQs
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BOPIS
Buy Online Pickup In Store FAQs
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Returns
Return FAQs
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Transactions
Transaction FAQs
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Payment Options
Payment FAQs
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How do you secure my credit card information when I submit it to one of your websites?
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What is a credit card authorization hold?
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Why was my credit card charged multiple times for one order?
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Can I apply for the Big Lots credit card online?
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Where can I find information about fees and APR?
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I use a P.O.Box, can I still apply?
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Is PayPal payment accepted?
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Do you accept PayPal in-store?
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Can I use PayPal with another payment method in the same transaction?
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My Account
BigLots.com Account FAQs
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General FAQs
General FAQs
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Security
Security FAQs
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Allstate Protection Plan
Allstate Protection Plan FAQs